Gateway Utility is a non-profit utility servicing company that serves a small community in North Franklin, Tennessee. Perhaps the smallest utility company in the state, we pride ourselves on delivering excellent service to our customers without sacrificing quality.

Our new Self-Service Sign-Up Portal allows new customers to apply online for new water service with us. You won’t have to leave your living room, nor pick up a phone. Just follow the link above to start this process today!

We’re proud to offer a new payment portal to our customers with expanded features. Not only can you view your bills and make one-time payments online, but now you can also sign up for auto-pay, paperless billing, and more! If you have an account with us, just click the “Pay Online” button above and check out the new customer portal!